Shipping policy

Shipping Policy

Thank you for shopping with us. Below is our shipping policy to help you understand how and when your order will arrive.

Processing Time

  • Order processing takes 1–3 business days

  • Orders are not shipped or delivered on weekends or public holidays

  • During high demand, processing times may be slightly delayed

Shipping Time

Because we work with international suppliers, shipping times may vary:

  • Estimated delivery time: 7–20 business days

  • Delivery time depends on your location and customs processing

Please note that these are estimated times, not guaranteed.

Shipping Rates

  • Shipping costs are calculated at checkout

  • Any applicable shipping fees will be clearly displayed before payment

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email

  • Tracking updates may take 2–5 days to appear after shipment

Customs, Duties, and Taxes

We are not responsible for any customs fees, import taxes, or duties applied by your country. These charges are the customer’s responsibility.

Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us at swiftsproutstore@gmail.com, and we will assist you.

Contact Us

If you have any questions about shipping, please contact us at:
📧 swiftsproutstore@gmail.com